Privacy Policy 


This policy explains how we, Skood, use the personal information which you provide to us when using our service, including but not limited to our website and mobile applications. Please read this Privacy Policy and understand it before using our services. By visiting and/or ordering services on our Mobile Applications, you agree and, where required, consent to the collection, use and transfer of your information as set out in this policy.

What Information Do We Collect About You?

When you register for or sign up for a Skood Account, we collect personal information from you. For example, registration on Skood can be done by either supplying you email address and password or by linking your Facebook or Google Accounts. We also collect information when you complete any orders on our app. Website usage information may also be collected using cookies (as defined below). Skood will collect information that personally identifies you and/or your location, where required (this may include your name, email address, home address, telephone number, geolocation etc.) but only when you voluntarily give it to us. We collect this information exclusively to carry out the functions offered on our app and to provide you with offers and information about Skood and other services we think you may be interested in. We might collect this personal information through making an order on our app, registering on our app, subscribing to our newsletter, sending ‘contact us’ message or other correspondence through our website or app, or through advertising research and direct marketing. We do not collect sensitive information about you.


A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors to our site. Cookies can also help customize the site for visitors. Personal information cannot be collected via cookies and other tracking technology, however, if you previously provided personally identifiable information, cookies may be tied with such information. We are not storing any cookies to browser by code, its browsers feature to store cookies by clicking on save password

Storage and Security of your Personal Information

Skood will use all reasonable endeavors to maintain the security of your personal information and to protect your personal information from misuse, interference and loss and against unauthorized access, modification, or disclosure. Skood will destroy any personal information it holds about you which it no longer requires under the terms of this Privacy Policy. Where you have chosen a password to access certain services of the app or website, you are responsible for keeping your password confidential. 

We recommend not sharing your password with anyone. Due to the nature of the internet, Skood does not provide any guarantee or warranty regarding the security of your personal information during transmission to us or storage by us and acknowledge that you disclose your personal information to us at your own risk. Please contact us immediately if you become aware or have reason to believe there has been any unauthorized use of your personal information in connection with our Mobile Application or Website.

How will We Use the Information We Collect About You

You consent to Skood collecting and using your personal information for processing and delivering the order/s placed on the Mobile Application or Website and any other service provided through the Website. In Particular you expressly consent that Skood may disclose your personal information, including your name, email address, physical address and contact number to riders delivering your order, either employed by Skood or by third parties providing delivery services to Skood. You consent to Skood using your personal information for advertising and direct marketing purposes in order to inform you about the Mobile Application, Website and the goods and services it provides, r other matters that it believes will be interest to you. Skood may disclose your personal information, and you consent to the disclosure of your personal information to:

Other entities within the Skood Group of Companies; and

Third parties engaged by Skood or other members of the Skood group to perform functions or provide products and services on our behalf such as processing payments, mail outs, debt collection, research, statistical information, marketing and direct or indirect advertising.

If you would like to unsubscribe from receiving direct marketing communications from Skood or do not want us to share your personal information with other parties, please e-mail us at [email protected] or follow the steps to unsubscribe which are presented in every communication you receive from us, requesting your personal information be removed from our mailing list. We will use reasonable endeavors to comply with your request within a reasonable period of receipt of your request. Please note that the withdrawal of any authorizations for processing of your personal information by third parties may result in us not being able to provide you with any services.

Skood reserves the right to disclose your personal information if it is required or authorized to do so by law, or, if it is reasonably necessary in its opinion to protect that rights of property of Skood or any third party, or to avoid injury to any person. If the Skood business is sold or merges with another entity then some or all of your personal information may be passed to a third party.

Access to Your Information

Skood will use reasonable endeavors to keep personal information it holds accurate, complete, up-to-date, relevant, and not misleading. Please contact us if you would like to access the personal information Skood holds about you. We will use reasonable endeavors to provide complete list of your personal information within reasonable period of receipt of your request. Please email us if you would like to receive a copy of this information – [email protected].

Skood reserves the right to charge a nominal fee for the processing of this request in accordance with local legislation. You may contact us to correct any of your personal information that is inaccurate, incomplete, or out-of-date, or to request that your personal information be deleted. We will use reasonable endeavors to correct or delete your personal information as requested within reasonable period of receipt of your request. Deletion of you account with Skood will not automatically delete the personal information held about you. If you would like Skood to delete all personal information together with the deletion of your account, please follow the steps mentioned above. Please note that the deletion of your personal information from our database will result in us not being able to provide you with any services. If applicable, any legal requirement on us to maintain certain records of your personal information shall prevail over any of your requests. We may require you to prove your identity before providing you with copies of your personal information.

Changes in Privacy Policy

We reserve all rights to modify this Privacy Policy at any time according to our need. Our Privacy Policy may change from time to time and all updates will be posted on this website. Our Privacy Policy may change according to changes in law, our features and services, advances in technology. Please visit our Privacy Policy page with periods of time for update in Privacy Policy. Please review our Privacy Policy carefully. Our continued use of the services following the posting of changes to Privacy Policy will constitute your consent and acceptance of those changes.

Contact Details

If you have any Query, Feedback or Concern about this Privacy Policy, you can write to us or reach out to us using following contact details:

[email protected]

[email protected]